The nationwide vacancy rate for rental housing is 6.3%. In the state of Nevada, the rental vacancy rate is lower at 5.9%.
If you want to keep your vacancy rate down as a rental property owner in Las Vegas, NV, it's important to keep tenants happy. Once you find a quality tenant, do everything you can to keep them.
You can increase tenant satisfaction and experiences with tenant portal property management services. Keep reading to learn the benefits.
1. Online Rent Collection
Tenant portal property management services make it easier to collect rent from tenants. Tenants are more likely to pay rent on time when you make it easy for them to make payments.
Tenant portals offer various payment methods and allow residents to make payments anytime. You can also automate late payment fees and rent payment reminders through a renter portal.
2. Streamline Communication
Landlord-tenant communication is the foundation of a great rental property experience for everyone. An online portal removes the inconvenience of getting ahold of each other by offering a central communication location.
Tenants can log into the portal and send secure messages. Landlords can check the portal and reply to multiple messages at one time.
Additionally, you can add a community forum to your tenant portal to share important information about the building. This is a great way to build a community network.
3. Automate Maintenance Requests
Tenant satisfaction partially relies upon a landlord's ability to fix things quickly. If maintenance takes too long or is completely neglected, renters will complain and likely leave when their lease is over.
Automating maintenance requests is a popular strategy for keeping great tenants long-term.
Tenant portals automate maintenance by allowing tenants to make requests online. A property manager will look into the details of this request and coordinate maintenance.
Some portals allow you to automatically schedule a rental property contractor when a new request pops up. Tenants can track their repair's status via the portal.
4. Access to Documents and Records
When a tenant signs a lease, they likely want to keep their documents and records. Offering them a paper version isn't great for the environment and isn't easily accessible.
A tenant portal allows you to keep track of important paperwork online where it can be accessed 24/7. If issues arise, you and your tenants can refer back to these documents to avoid disagreements.
An online filing system keeps your documents organized. Whenever tenants require clarification about their rental agreement, they don't have to ask you to find the answer.
Do You Need Tenant Portal Property Management Services?
Tenant portal property management services in Las Vegas can make the lives of residents and landlords easier. With the help of a professional property management company, you can turn these benefits into realities.
Avalon Realty & Oaktree Management, Inc. is a full-service property management company licensed in Nevada. Our mission since 1993 has been to provide the ultimate experience to investors like you.
Contact us today to learn how you can access our services, such as owner and tenant portals.
Bonnie is the visionary that has driven the company and culture of Avalon since 1993. Her passion is improving procedures and practices; incorporating technology and value added services for both our clients and tenants.